Privacy Policy

Last updated: 25 October 2025

This Privacy Policy explains how I collect, use and protect your personal information when you visit my website or contact me about healing sessions, group gatherings, or other services.

1. Who I am

This website is operated by Frances Sarah Turner, offering healing, poetry, sound and related sessions.
You can contact me by email at hello@francessarahturner.com.

2. Information I collect

I may collect and store the following information:

  • Your name and contact details (such as email address or phone number) when you get in touch or make an enquiry
  • Any information you provide about your health or wellbeing if relevant to your enquiry or session
  • Technical information such as your IP address and how you use the website (via cookies or analytics tools)

3. How I use your information

I use your information to:

  • Respond to your enquiries or booking requests
  • Provide and manage healing or related sessions
  • Keep basic records for communication and administration
  • Improve the website and the services I offer

I will never sell or share your information with third parties for marketing purposes.

4. Lawful basis for processing

Your personal information is processed under one or more of the following lawful bases:

  • Consent: when you contact me voluntarily or subscribe to updates
  • Contract: when it’s necessary to provide a service you have requested
  • Legal obligation: for record keeping or tax purposes

5. How your information is stored

Your information is kept securely, either electronically (password protected) or on paper in a locked location. I only retain your data for as long as necessary to fulfil the purpose for which it was collected.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the information I hold about you
  • Request correction or deletion of your information
  • Withdraw consent at any time
  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly

For more information, visit www.ico.org.uk.

7. Cookies

This website may use cookies to help it function properly and to collect anonymous usage data. You can disable cookies in your browser settings if you prefer.

8. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.